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Safety & Transparency

The Entity Name Mismatch: Returns Page vs. Product Page

2026 guide · The MemoHoney Guide Team

This is a specific, disclosed inconsistency worth understanding directly: the returns page footer carries a different business name than the one on the product page.

What's actually going on

Checkout runs through BuyGoods, a third-party payment processor, while the returns page footer names a different business entity than the product page — a documented naming inconsistency, not necessarily evidence of anything fraudulent.

What to actually do if you're unsure

Contact support directly to confirm the relevant business names before disputing a charge you don't immediately recognize on your statement — a quick clarifying step that avoids unnecessary confusion.

💡 This is general educational information, not personalized medical advice.

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